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Institutes of Technology Ireland
Research & Innovation

Improvement of New Product Development

Established in Waterford in 1979, Allsop Europe are the licensed manufacturers of leading edge, technology-driven computer, audio and video accessory products for the European market. Allsop Europe has established its reputation as a world leader in technology, innovation, product development and controlled manufacturing.

The RIKON Group is located within the School of Business at Waterford Institute of Technology. It conducts research and consultancy into small business innovation and knowledge management research. It aims to help small businesses achieve a competitive advantage through enhancing their managerial capabilities in innovation and facilitating the development of collaborative business networks.

The limited human, financial and technological resources available to Allsop Europe and the current economic climate created difficulties in the development of new product concepts. Indeed, these problems in the management of the innovation process in Allsop Europe were proving detrimental to the overall product success and were resulting in an unacceptable time to market. Allsop Europe approached the RIKON Group for help to reintroduce innovative thinking and practices into the company and to improve the management of New Product Development.

In collaboration with Allsop Europe, the RIKON Group designed and implemented a structured New Product Development process and a shared information system that supports and manages people, time and expertise across all departments of the organisation. The introduction of a shared information system in the company and specialised job roles to monitor it allows Allsop Europe to update, track, monitor and manage the status and timely flow of new product concepts/projects. It has also led to a more effective collaborative environment and improved New Product Development process within the company.

Testimonials

“Allsop Europe has benefited greatly from the input and the support of The RIKON Group. It has been very interesting for our organisation to get an objective input from outside the company in assessing our New Product Development process. Over the period of the project to date the benefits to our organisation have come in the form of a) a more dynamic and flexible brainstorming process, b) a more streamlined method for assessing new product ideas and c) an updating of our teams project management skills.

The opportunity cost saving of removing non feasible ideas earlier in our New Product Process has saved both time and resources allowing us to concentrate more fully in bringing to fruition our best ideas in a much shorter time frame. We are also working at ways to get our Product Development process closer to our end user customer base. This will ensure future Product Development is more customer centred. In a fast paced industry like ours we have to be out in front of our customer needs.”

Ciarán Duffy, Sales and Marketing Manager, Allsop Europe

Client: Allsop Europe Ltd.
Institution:
Waterford Institute of Technology
Industry: Manufacturing
National Priority Area: Innovation in Services and Business Processes

Head of Research
Dr. Willie Donnelly
Waterford Institute of Technology
Cork Road, Waterford
Ireland
T: +353 (0)51 845 596
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External Services Manager
Kathryn Kiely
Waterford Institute of Technology
Cork Road, Waterford
Ireland
T: +353 (0)51 302 034
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The RIKON Group
Patrick Lynch
Waterford Institute of Technology
Cork Road, Waterford
Ireland
T: +353 (0)51 834 032
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